美國莊臣自願回收
歐護植物防蚊噴霧(4 安士裝)
因包裝問題


產品名稱

歐護植物防蚊噴霧(4 安士裝)


產品回收原因

包裝問題涉及部份歐護植物防蚊噴霧(4 安士透明膠樽裝)。雖然此包裝問題並不影響正確使用該產品,但由於產品的噴嘴較預期更容易被拆除,在極罕見的情況下,如果使用者將噴嘴拆除並誤服瓶內液體,有可能會對身體有害。


未有收到任何事故報告

美國莊臣並未有收到任何消費者拆除噴嘴或其他意外事故的報告。儘管如此,由於此產品的包裝未能達到美國莊臣的高標準,因此公司決定自願回收該產品。


消費者聯絡方法

已經購買此產品(見圖)的消費者,可到以下三個地點退還產品,並可獲取全額超市禮券作為補償。消費者亦可致電 +852 2510 7839查詢。


回收地點

  • 香港
    • 地址:柴灣祥利街26號銀星中心12樓全層
    • 星期一至五,上午九點半至下午六點半
  • 九龍
    • 地址:香港九龍塘達之路72號創新中心216C室
    • 星期一至五,上午九點半至下午六點半
  • 新界
    • 地址:新界火炭禾盛街10-16號 海輝工業中心5樓6室
    • 星期一至五,上午九點半至下午六點半

回收產品只涉及歐護植物防蚊噴霧(4 安士裝), 並不包括歐護植物防蚊乳液、 歐護植物防蚊濕紙巾、或任何其他歐護產品。


日期

2014年8月28日


SC Johnson Voluntarily Recovering
OFF! Botanicals® Insect Repellent I (4 oz. Spritz)
Due to Packaging Issue


Name of Product

OFF! Botanicals® Insect Repellent I (4 oz. Spritz)


Reason for Recovery

A packaging issue that could impact some containers of OFF! Botanicals® Insect Repellent I (4 oz. Spritz) packaged in a clear plastic bottle. The packaging issue does not affect proper use of the product, but could permit the sprayer of the product to be removed from the bottle more easily than intended. In the unusual circumstance where a consumer could remove the sprayer from the bottle and drink its contents, the liquid could be harmful if swallowed.


No Incidents Reported

SC Johnson has received no reports that consumers have removed the sprayer or of any injuries. Nevertheless, because the packaging does not meet SC Johnson’s high standards, we decided to initiate a voluntary product recovery.


Consumer Contact

Consumers who purchased this product (see picture) should return the product to any one of the three return locations listed below to receive a full value supermarket coupon for a replacement product. Consumers also may call +852 2510 7839 for more information.


Return Locations

  • Hong Kong
    • Address: 12/F Silver Tech Tower, 26 Cheung Lee Street, Chai Wan
    • Hours: Monday - Friday 9:30 a.m. - 6:30 p.m.
  • Kowloon
    • Address: Unit 216C InnoCentre, 72 Tat Chee Avenue, Kowloon Tong
    • Hours: Monday - Friday 9:30 a.m. - 6:30 p.m.
  • New Territories
    • Address: Unit 6, 5/F Hopeful Factory Centre, 10-16 Wo Shing Street, Fotan
    • Hours: Monday - Friday 9:30 a.m. - 6:30 p.m.

The recovery applies only to OFF! Botanicals® Insect Repellent I (4 oz. Spritz) and not to OFF! Botanicals® Lotion, OFF! Botanicals® Towelettes or any other OFF!® product.


Date

28 August, 2014